At LINKEN TECHNOLOGY CO., LTD, we are committed to ensuring your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your purchase, we offer a straightforward refund and returns policy to make the process as simple and convenient as possible.

30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee on all eligible products. If you are not satisfied with your purchase for any reason, you may return it within 30 days of the purchase date for a full refund, minus any shipping costs. Please note that the product must be in its original condition, unused, and in its original packaging to be eligible for a refund.

Return Process

To initiate a return, please follow these steps:

  1. Contact Us: Please contact our customer service team at [email address] or call us at

    +000 000 000
    to request a return authorization and obtain further instructions.

  2. Package the Item: Carefully package the item in its original packaging, ensuring that it is securely packed to prevent any damage during transit.

  3. Return Shipping: You will be responsible for the cost of return shipping, unless the return is due to a mistake on our part or a defective product. We recommend using a trackable shipping service to ensure that the item is safely returned to us.

  4. Refund Processing: Once we receive the returned item and verify its condition, we will process your refund within 3 business days. Refunds will be issued to the original method of payment used for the purchase.

Exceptions

Please note that certain products may not be eligible for return or may be subject to additional terms and conditions. These include:

  • Products that have been used, damaged, or altered after receipt.
  • Clearance or sale items marked as final sale.
  • Products purchased from third-party sellers or retailers.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately to arrange for a replacement or refund. We may require photographic evidence of the damage or defect to expedite the process.

Contact Us

If you have any questions or concerns about our refund and returns policy, please don’t hesitate to contact our customer service team. We are here to assist you and ensure that you have a positive shopping experience with LINKEN TECHNOLOGY CO., LTD.

Thank you for choosing LINKEN TECHNOLOGY CO., LTD. We appreciate your business!